Store Policies


 RETURNS

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold “as is” or “used” or that have been installed or used after receipt.
3. NFA items that require ATF Transfer after the start of paperwork.
4. Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

WEBSITE DISCLAIMER

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

CUSTOMER SERVICE

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff.

CONSUMER DATA PRIVACY

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor’s Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

ORDER FULFILLMENT

All orders are shipped promptly from our warehouse or in-store inventory within 3 – 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

ONLINE PRICE & DESCRIPTION ERRORS

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will refund the money.

If an item’s description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Appalachian Armory, Inc. will be the final arbiter of discrepancies in the online catalog.

KNOW YOUR STATE LAWS BEFORE PURCHASING

As we continue to build our site, we are taking every step to ensure that your purchases are legal within your state of residence, however we make no guarantees.  It is up to you to be a knowledgable and responsible consumer, so please verify with your state laws prior to making a purchase to ensure legal delivery of your product.
PRODUCTS THAT ARE SHIPPED AND ARE A RESTRICTED ITEM – WILL NOT BE REFUNDED.
Below is a listing of state laws of known banned products:
STATE ITEM RESTRICTION
Arizona Stun Guns Requires a valid, government-issued, photo ID card on file
Arizona TASERs Requires a valid, government-issued, photo ID card on file
California .50 BMG Rifle No .50 cal in LA or San Fran
California Semi-Auto Centerfire Rifles No fixed magazine that exceeds 10 rounds
California Semi-Auto Centerfire Rifles that have overall length less than 30 inches
California Semi-Auto Centerfire Rifles that have capacity to accept detachable magazine AND ONE of the following:
Pistol Grip – Thumbhole stock – grenade or flare launcher –
Folding/Telescoping Stock – Foregrip – Flash suppressor
California Shotguns No revolving cylinders
California Shotguns that has BOTH folding/telescoping stock AND pistol grip, thumbhole stock or verticle grip
California Shotguns ability to accept detachable magazine
California Handguns Must be on DOJ Handgun Roster to ship. Every Spec must match!
California Handguns Prohibited if detachable magazine and any of the following:
Threaded barrel capable of accepting flash suppressor, forward handgrip, or
suppressor, a second handgrip, barrel shroud, or capacity to accept magazine
California Handguns Rossi Judge Handgun
California Handguns outside pistol grip
California Handguns Cannot exceed 10+1 round capacity
California Handguns Henry Mares Legs are not compliant
California Handguns LA & SF – ultra compact – length 6.75 inches or less, height 4.5 inches or less
California Accessories Tannerite exploding targets
California Accessories ASP batons, blackjacks, slungshots, billy, sandclub, sap, or sandbag
California Accessories no .50 BMG ammo
California Accessories bumpfire stocks
California Accessories Stun guns, tasers, and pepper sprays
California Accessories All magazines are limited to 10 rounds or fewer
California Accessories Large capacity magazine conversion kits, body, spring, follower, floor or end plates
California Accessories Ammo must be shipped to FFL dealer in LA, Sacramento, SF
Colorado Rifles over a 15 round magazine from manufacturer.
Colorado Rifles DENVER / DENVER CO – All semi-automatic, centerfire rifles with a detachable magazine with a capacity of fifteen (15) or more rounds
Colorado Shotguns fixed tube shotgun holding more than 28 inches of shells, no extensions
Colorado Shotguns detachable magazines, box, drum, belt fed, feed strip capable of accepting more than 8 rounds when combined with fixed magazine
Colorado Shotguns DENVER / DENVER CO – All semi-automatic shotguns with a folding stock or a capacity of more than six (6) rounds OR both
Colorado Handguns more than 15 round capacity magazine from the manufacturer.
Colorado Handguns DENVER / DENVER CO – All semi-automatic pistols that are modifications of rifles having the same make, caliber, and action design but a shorter barrel and no rear stock or modifications of fully automatic weapons originally designed to accept magazines with a capacity of fifteen (15) or more rounds.
Colorado Accessories Magazines exceeding 15 round capacity
Colorado Accessories A non-tubular, detachable magazine, box, drum, feed strip, or similar device that is capable of accepting more than 8 shotgun shells when combined with a fixed magazine.
Connecticut Rifles Semi-automatic rifles with a detachable magazine and one or more of the following features:
1. Folding / telescoping stock
2. Pistol grip
3. Bayonet mount
4. Flash suppressor
5. Threaded barrel
6. Grenade launcher
7. Magazine capacity exceeding 10 rounds
Connecticut Rifles Any Semi-auto, centerfire rifle that has or accepts a magazine with a capacity exceeding five (5) rounds is prohibited to any person under twenty-one years of age.
Connecticut Rifles 22 Rimfire rifles with detachable magazines and any two of the following features:
1. Pistol grip
2. Folding stock
3. Bayonet mount
Connecticut Rifles No upper or lower AR receivers.
Connecticut Shotguns Semi-automatic shotguns that have at least two of the following features:
1. Folding / telescoping stock
2. Pistol grip
3. Fixed magazine over 5 rounds
4. Ability to accept a detachable magazine
Connecticut Handguns Semi-automatic handguns with a detachable magazine and one or more of the following features:
1. Magazine that attaches to the firearm outside the pistol grip
2. Barrel shroud
3. Manufactured weight of 50 oz or more
4. Magazine capacity exceeding 10 rounds
Connecticut Accessories No folding / telescoping stocks.
Connecticut Accessories No upper receivers for ARs.
Connecticut Accessories No AR accessories.
Connecticut Accessories No magazines exceeding 10 rounds.
Connecticut Accessories No online bulletproof vest sales.
Connecticut Accessories Only holders of a valid CT Carry Permit, Eligibility Certification, Long Gun Eligibility Certificate, or Ammunition Certificate and a State-Issued Photo ID will be able to purchase ammunition and/or magazines.
Hawaii Handguns Handguns with a capacity exceeding 10 rounds.
Hawaii Handguns Any pistol or revolver, the frame or receiver of which is a die casting of zinc alloy, which has a melting temperature of less than 800 degrees F.
Hawaii Handguns Cobra, Phoenix Arms, and Heritage Arms firearms are prohibited.
Hawaii Handguns Semiautomatic handguns which accept a detachable magazine and have TWO or more of the following features:
1. Magazine that attaches to the pistol outside of the pistol grip
2. Threaded barrel capable of accepting a barrel extender, flash suppressor, forward hand grip or silencer
3. Barrel shroud
4. Manufactured weight of 50 oz or more (unloaded)
5. Centerfire pistol with an overall length of 12 inches or more
6. Semiautomatic version of an automatic firearm (not to include a firearm with a barrel 16” or more in length)
Hawaii Accessories No ammo
Hawaii Accessories No Stun Guns
Hawaii Accessories No tasers
Hawaii Accessories No pressurized aerosol spray products (including pepper spray)
Alaska Accessories No ammo
Alaska Accessories No pressurized aerosol spray products (including pepper spray)
Illinois Handguns Any handgun having a barrel, slide, frame, or receiver that has a die cast of zinc alloy which will deform at 800 degrees F.
Illinois Rifles ALL MUZZLELOADERS / BLACKPOWDER FIREARMS (handguns, long guns) MUST SHIP TO AN FFL DEALER
Illinois Handguns Prohibited: Cobra, Phoenix Arms, and Heritage Arms
Illinois Accessories Customer must have FOID (Firearm Owner’s ID) to purchase ammunition anywhere in Illinois.
It must be faxed or emailed to us prior to shipment.
Illinois Accessories Stun guns, tasers, and pepper sprays.
Illinois Accessories CITY OF CHICAGO Collapsible, folding or thumbhole stocks, Flash hiders, Magazines exceeding 10 rounds
Accessories capable of functioning as a protruding grip that can be held by the non-trigger hand.
Illinois Rifles Cook County – Semiautomatic rifles are prohibited.
Illinois Shotguns Cook County – Semiautomatic shotguns are prohibited.
Any shotgun with a revolving cylinder is prohibited.
Any shotgun with a fixed magazine capacity in excess of 5 rounds is prohibited
Illinois Handguns Cook County – Prohibited are semiautomatic pistols that have a detachable magazine AND two or more of the following:
Any feature capable of functioning as a protruding grip that can be held by the non-trigger hand A folding, telescoping or thumbhole stock
Barrel shroud
Muzzle brake / muzzle compensator
Capacity to accept a detachable magazine outside the pistol grip
Illinois Accessories COOK County – Box-type detachable magazines with a capacity over 10 rounds are prohibited only for long-guns.
No collapsible, folding or thumbhole stocks.
No flash hiders.
No accessory capable of functioning as a protruding grip that can be held by the non-trigger hand.
Illinois rifles City of Aurora – Semi Auto Rifles
Illinois Shotguns City of Aurora – Semi Auto Shotguns Any shotgun with a revolving cylinder is prohibited.
Any slide-action shotgun with a magazine capacity of 15 rounds or fewer is permitted.
Illinois Handguns City of Aurora – Prohibited are semiautomatic pistols that have a detachable magazine AND two or more of the following:
An ammunition magazine that attaches to the pistol outside of the pistol grip
Threaded barrel
Barrel shroud
A manufactured weight of fifty (50) ounces or more when the pistol is unloaded
A semiautomatic version of an automatic firearm
Illinois Accessories City of Aurora – Long-gun magazines with a capacity of 15 rounds or more are prohibited.
Maryland Rifles – Rifles with a capacity over 10 rounds.
Semi-automatic centerfire rifles that can accept a detachable magazine and have any TWO of the following features:
1. Folding stock (Not including telescoping [collapsible] stock)
2. Grenade launcher or flare launcher
3. Flash suppressor
Semi-automatic centerfire rifles that have an overall length of less than 29 inches.
No lower receivers
Maryland Handguns Handguns with a capacity over 10 rounds.

Must be on Maryland’s Handgun Roster to be considered compliant – even if it ships with a fired shell casing.

All new handguns must ship with a fired shell casing.
USED handguns do not require a fired shell casing.

Manufacturers that ship with a fired shell casing:

Armalite Armscor Bersa Charter Arms
Coonan FN Herstal Glock Heckler & Koch
Heritage Nighthawk Rock Island Armory Ruger
Smith & Wesson Walther Legacy (Howa/Citadel) –
Only with 45, .38, and
9mm Handguns
Springfield – Only with
XD, XDM, and XDS
No 1911s

If the manufacturer does not ship with a fired shell casing, some FFL dealers will provide one for the customer.
This needs to be a prior agreement between the customer and dealer and also indicated on the order by the representative.
Maryland Shotguns Shotguns with a capacity over 10 rounds.
Semi-automatic shotgun that has a folding stock (Not including telescoping [collapsible] stock)
Any shotgun with a revolving cylinder.
Maryland Accessories – Magazines over 10 rounds are prohibited.
Stun guns, TASERs, and Defense spray sales are not permitted in the City of Baltimore, Baltimore Country, or Howard Country.
Massachusetts Rifles No semi-automatic rifles.
Massachusetts Shotguns No semi-automatic / defense / box-fed shotguns.
Massachusetts Handguns No handguns
Massachusetts Accessories No magazines exceeding 10 rounds
No ammunition or ammunition components.
No stun guns or TASERs
No defense sprays
Michigan Accessories No sales are permitted for Stun Guns or TASERs – Defense Sprays are restricted to 1.2oz (35 gram) container size.
Minnesota Handguns Prohibited: Handguns (other than antique firearms) where the frame, barrel, cylinder, slide or breech-lock is composed of any material with a melting point of less than 1,000 degrees F, or an ultimate tensile strength of less than 55,000 psi, or comprised of any powdered metal having a density of less than 7.5 grams/cubic
centimeter.
· Prohibited: Cobra, Phoenix Arms, and Heritage Arms firearms.

Minnesota Accessories Certain cities and municipalities may have regulations regarding Stun Guns, TASER, or Defense Sprays.

New Jersey
Rifles
Semi-automatic rifles that are capable of receiving a detachable magazine and has at least two of the following features:
1. Folding / telescoping stock
2. Pistol grip
3. Bayonet lug
4. Flash suppressor
5. Threaded barrel
6. Grenade launcher

15 round capacity limit

New Jersey
Shotguns
A semi-automatic shotgun with either a magazine capacity exceeding six rounds, a folding stock or a pistol grip.

New Jersey
Handguns
Semi-automatic handguns that have the ability to accept a detachable magazine and at least two of the following features:
1. Magazine that attaches outside of the pistol grip
2. Threaded barrel
3. Barrel shroud
4. Manufactured weight of 50oz or more when the pistol is unloaded
5. Semi-automatic version of an automatic firearm 15 round capacity limit

New Jersey
Accessories
Magazines exceeding 15 rounds.

Handgun Ammunition Qualifier: Handgun ammunition is defined by NJ Law as ammunition specifically designed to be used only in a handgun. For purchase of handgun ammunition, the purchaser must present a valid firearms purchasers identification card, a valid permit to purchase a handgun, or a valid permit to carry a handgun.

No stun guns or TASERs

No defense sprays

New York
All No shipping to any of the following counties:
Bronx Kings
Nassau Queens
Richmond New York
Billing address cannot be in any of these counties.

New York
Rifles
Semi-automatic rifles that can accept a detachable magazine and have one or more of the following features:
1. Folding / telescoping stock
2. Pistol grip
3. Thumbhole stock
4. Fore-grip
5. Bayonet lug
6. Flash suppressor
7. Muzzle brake
8. Muzzle compensator
9. Threaded barrel
10. Grenade launcher
11. Over 10 round capacity

New York
Shotguns
Semi-automatic shotguns that have one or more of the following features:
1. Folding / telescoping stock
2. Thumbhole stock
3. Fore-grip
4. Fixed magazine over 10 rounds
5. Ability to accept a detachable magazine

New York
Handguns
Semi-automatic handguns that have one or more of the following features:
1. Folding / telescoping stock
2. Thumbhole stock
3. Fore-grip or other protruding grip that can be held by non-trigger hand
4. Capacity to accept a magazine that attaches to the pistol outside of the pistol grip
5. Threaded barrel
6. Barrel shroud
7. Manufactured weight of 50 oz or more
8. Over 10 round capacity

Mare’s Legs pistols are considered by the state a short-barreled rifle and cannot ship.

Prohibited: Any pistol or revolver, the frame or receiver of which is a die casting of zinc alloy, which has a melting temperature of less than 800 degrees F.

Prohibited: Cobra, Phoenix Arms, and Heritage Arms

New York
Accessories
NO Ammunition sales, including components.
Folding / telescoping stocks
Thumbhole stocks
Fore-grips
Pistol grips (for rifles)
Any magazine over 10 round capacity
Stun guns and TASERs
Defense Sprays

Ohio
Handguns
Any firearm that comes with a magazine that exceeds 30 rounds from the manufacturer is prohibited.

Ohio
Accessories Magazines that exceed 30 rounds can be purchased separately from firearms; however a compatible firearm may not be purchased at the same time as a magazine that exceeds 30 rounds.

Rhode Island
Accessories Stun Guns and TASERs not permitted for sale.
Defense Sprays are not permitted for sale.

Wisconsin
Accessories Pepper spray canisters must be less than 2.1 oz (60 grams).

Washington DC
Accessories No magazines exceeding 10 rounds
· Ammunition
· Collapsible / adjustable stocks
· Stun Guns and TASERs
· Defense Sprays